✓ Personal Care✓ Community Participation✓ Transport✓ Household Tasks✓ Companionship✓ Respite Care✓ Support Coordination✓ Daily Living✓ Life Skills✓ Social Access
Victoria WidePakenham & surrounds
0409 383 353Call us anytime
Join Our TeamView open roles
Refer a ParticipantQuick online form
NDIS Registered Provider
Fully registered, ABN 50 699 023 106 — compliant with all NDIS Practice Standards
Experienced Team
Qualified, NDIS-cleared support workers who genuinely care about every participant
Person-Centred
Your goals, your choices — every support plan is built around you
Flexible & Responsive
Adaptable scheduling — morning, evening, weekends, on your terms
We don't just deliver NDIS support — we built RaddeCore, the all-in-one platform we use to run it. Participants, rostering, worker compliance, incidents and NDIS billing, all in one place.
Now we're offering it to other NDIS providers who are tired of spreadsheets, paper compliance files and manual claiming.
Compliance-driven roster blocking — uncleared workers can't be scheduled
NDIS billing & claiming built around the price guide
Built by a registered provider — live in production today
Understanding the NDIS — It’s Easier Than You Think
The National Disability Insurance Scheme gives eligible Australians with disability the funding and freedom to choose the support that works best for them. We guide you through every step — from your first access request to your first support session.
What is the NDIS?
The NDIS is Australia’s national scheme providing funding to people with permanent and significant disability. It gives you the choice and control to access support that helps you achieve your goals and live more independently.
Funded by the Australian Government
You choose your providers & services
Plans are reviewed regularly as your needs change
We can help you navigate the whole process for free
Am I Eligible?
Most people with a permanent and significant disability can access the NDIS. You need to be:
Under 65 years of age when you first apply
An Australian citizen or permanent resident
Have a permanent & significant disability affecting daily activities
Require support from a person or assistive technology
Not sure? Call us on 0409 383 353 and we can help assess your eligibility for free.
How Easy Is It to Apply?
Applying is simpler than most people think. Here is the straightforward 5-step process:
1. Check eligibility — Call NDIS on 1800 800 110 or visit ndis.gov.au
2. Submit Access Request — With supporting evidence from your treating professionals
3. Planning meeting — Discuss your goals and what supports you need
4. Receive your plan — Funding allocated across support categories
5. Choose us! — Contact Care Together Services to start your supports
Plan Management Options
Once you have an NDIS plan, you choose how your funding is managed:
NDIA Managed — NDIA pays registered providers directly. Simplest option.
Plan Managed — A Plan Manager handles invoices giving you more provider choice.
Self Managed — You manage your funding directly. Most flexibility.
Care Together works with all three management types.
Common Questions
Can I change providers? — Yes, at any time with appropriate notice per your service agreement.
What if my needs change? — Request an unscheduled plan review from the NDIA at any time.
Are there out-of-pocket costs? — No. NDIS-funded services are covered by your plan at catalogue rates.
Can I choose my own worker? — Absolutely. We match based on personality, culture, language and goals.
Getting Started
5 Simple Steps to Your Support
From your first call to your first session — we make getting NDIS support as easy and stress-free as possible.
1. Reach Out
Call, email or fill in our online form. Tell us about yourself and your needs.
2. Free Consult
No-obligation meeting to explore your goals, budget and best options for you.
3. Build Your Plan
We create a personalised support plan aligned to your NDIS goals and funding.
4. Start Services
Your matched support worker begins — punctual, compassionate, plan-guided.
5. Ongoing Reviews
Regular check-ins to ensure support keeps evolving with your changing needs.
Our Story
About Care Together Services
Care Together Services was built on a simple but powerful conviction: every person with a disability deserves to live a full, independent and dignified life. Founded in Victoria by Muhammad Ali, we are proudly local and deeply committed to the communities we serve.
Based in Pakenham, we support participants across the south-east Melbourne corridor and greater Victoria — bringing warmth, professionalism and genuine compassion to every interaction. For us, this is not just a business — it’s a calling.
Muhammad Ali
Founder & Director
"I started Care Together because I saw the gap between what people needed and what was being offered. We exist to close that gap — with heart, professionalism, and an unwavering commitment to every person we serve."
Compassion
Genuine care in every interaction
Dignity
Respect and worth for every person
Integrity
Honest and ethical always
Empowerment
Building independence and confidence
Inclusion
Celebrating diversity every day
Excellence
High standards in every service
Real Stories
What Our Community Says
Participants, families and coordinators who trust Care Together Services every day.
"Care Together changed our lives. My son has consistent, compassionate support from workers who genuinely care about his progress. His confidence has grown enormously."
👩
Sarah M.
Participant's Parent · Pakenham
"As a support coordinator, I refer clients to Care Together with full confidence. Responsive, professional, and their documentation is always thorough and timely."
👨
James T.
Support Coordinator · Melbourne
"I was nervous about asking for help but the team made me feel completely comfortable. They listen, they adapt, and they truly understand what independence means to me."
👩
Priya K.
NDIS Participant · Cranbourne
"The respite support gave our family breathing room we desperately needed. We knew our daughter was in safe, loving hands the entire time. We could not be more grateful."
👪
Robert & Linda H.
Family Carers · Narre Warren
"Their cultural sensitivity is exceptional. Having a worker who understands our language and values has made an enormous difference to the quality of care my father receives."
👩
Fatima A.
Carer · Berwick
FAQs
Frequently Asked Questions
Quick answers to help you get started with confidence.
How do I get started with Care Together?
Simply call us on 0409 383 353, email us, or fill in our contact form below. We will arrange a free, no-obligation consultation to discuss your needs and NDIS plan.
Do I need an NDIS plan to access your services?
Yes, for NDIS-funded services you need an approved plan. However, we can guide you through the access and application process for free — just reach out.
Which areas do you service?
We are based in Pakenham and service Berwick, Cranbourne, Officer, Narre Warren, Drouin, Warragul and surrounding areas. Contact us to confirm your location.
How are support workers selected?
All workers hold NDIS Worker Screening Clearances, First Aid certification and relevant disability training. We select for compassion and character, not just qualifications.
Can I choose my own support worker?
Absolutely. Participant choice is fundamental. We match based on personality, goals, language and cultural background. If a match is not right, we find someone who is.
Do you offer emergency or short-notice support?
We do our best to accommodate urgent needs. Call us directly on 0409 383 353 to discuss short-notice or emergency support requirements.
Let’s Build Your Independence Together
Take the first step today. Our friendly team is ready to help.